The form takes about two minutes. It asks who needs care and where, what kind of help, how soon, roughly how many hours a week, which language you would like the caregiver to speak, and how to reach you.
Then a person reads it. CareJan comes back with caregivers near you whose skills and availability line up with what you described. You look them over and decide who to talk to. Nobody is assigned to you, and you can ask for more names at any point without explaining yourself.
Whatever you and the caregiver settle on for hours, duties, and pay is between the two of you. CareJan is a Domestic Referral Agency under California Civil Code 1812.5095. It introduces, then steps back.
If the person needing care is on In-Home Supportive Services, choose IHSS provider matching at the second step. That route is free permanently.
Sending the request is free. If you are matching an IHSS provider, that stays free permanently, with no fee or commission at any stage.
Usually within one business day, in English or Farsi. The form asks how soon you need help so the urgent cases get read first.
No. Meet them, think it over, say no if it is not right. Then ask for more names.
The city or ZIP where care is needed, who it is for, the kind of help, roughly how many hours a week, any conditions you would like the caregiver to have handled before, and a phone number or email. That is all.
CareJan. It does not go onto a public board. What is kept and for how long is set out in the privacy policy.
Yes. Flag it at the schedule step. Overnight and live-in work is priced differently from hourly care, and the caregiver sets that rate.
No. Most speak both Farsi and English, and a few also speak Armenian or Spanish. The language question helps with matching rather than ruling anyone out.
Then say you are not sure. It is a common answer and it holds nothing up. Most families start with a few hours a week and adjust once they can see how it is going.
Yes, and most people do. The form asks who the care is for and who to contact separately, because they are usually different people.
That is the most common reason a care plan stalls, and it is worth saying so in the request rather than working around it. A lot of families start with a few hours of companionship instead of personal care, and with someone who speaks Farsi, because being able to talk properly to the person in your kitchen changes how much of an intrusion it feels like. It tends to go better than the first conversation suggests.